Yes it is on the mainland but a part of the municipality of (ta && ta.queueForLoad ? Dreams Playa Mujeres Golf and Spa Resort is a popular all-inclusive resort in Playa Mujeres, Mexico. Its head and shoulders over this resort. In other words, we had a wide range of interests and ages to appease in order to make this vacation a success. Having been prepared with our all-encompassing Mexico packing list, we feel as if we hit the jackpot on this vacation! Lines for everything. Unlimited Dining Unlimited Drinks 24-hr Room Service Pool & Beach Wait Service Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. The vendor and a lifeguard were rushed to hospital after the drive-by shooting outsidethe five-star Riu Dunamar resort inPlaya Mujeres, just north ofCancun. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. There are ten dining experiences available, all with a different ambiance, dress code, and cuisine. Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres Adults Only All Inclusive Hotels. Instead, use these ultimate beach bag tips and head on down for some fun in the sun at any time! In this article, well share our tell-all Dreams Playa Mujeres review! All products are independently selected by our writers and editors. This is definitely a family-friendly resort that I highly recommend for multi-generational travel. It is very on-brand with great cleanliness and customer service. Raf Contessa, 48, who is on holiday with his wife, 46, and two children, aged 8 and 11, said the attack sparked mass panic on the popular beach. Best Things To Do in Estes Park With Kids, The Ultimate Guide to Visiting Rocky Mountain National Park with Kids, 15 Easy Hikes in Rocky Mountain National Park, Itinerary: 6 Days in Naples/Marco Island, Itinerary: 3 Days in Glacier National Park, How to Plan the Best Kid-Friendly All-Inclusive Vacation, What to Pack for Mexico {Our Epic Mexico Packing List for 2023! Delphinus offers guests various programs, which include swimming and interacting with these highly intelligent and friendly creatures. We had even upgraded to preferred club and honestly I was disappointed with the lack of communication. Complimentary transportation and green fees at the adjoining Playa Mujeres Golf Course. Others ducked for cover as bullets flew over their heads in the suspected gangland hit. We had let the resort know ahead of time that one of the members of our travel party needed a completely gluten-free menu. We typically arrived at 6:15-6:30 and never once had to wait for a table. *All of the opinions expressed in this review are my own. You can pick and choose what to do on each day, and there is a little something to do for everyone. We are using cookies to give you the best experience on our website. Another tourist told how he and his daughter cowered on the floor as the gunmen stormed the beach. * They don't include straws with the drinks (for environmental reasons), but if you ask for one, they will give it to you. It's fantastic and if I were you I wouldn't cancel my trip. Three levels of swimming pools reaching over 65,000 square feet, which also includes two infinity pools with breathtaking ocean views, a children's pool, six whirlpools, a water park for the smallest guests, and a water park for all ages, and a lazy river. But one Brit said: "It's quite hard to relax , you feel like you're on edge all the time. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. *Be ultra prepared for your Mexico getaway! (Although Im sure a shooting could happen on the beach anywhere in Mexico.) Not once did I see a stumbling drunk or hear inappropriate languageit was very family-friendly in that way. Guests get up as early as 7 AM to start saving chairs by the pool. Dreams Playa Mujeres partners with Amstar Transportation. Take the stress out of planning a family vacation by using our detailed destination guides and ultra-convenient packing lists to help you travel better. Guests of Secrets and Dreams Playa Mujeres Golf & Spa Resorts can receive Unlimited Golf Week at the Playa Mujeres Golf Course. Delphinus Playa Mujeres. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. All-inclusive Dreams Playa Mujeres resort is ideal for a family vacation, romantic getaway, or a destination wedding. I am on (ta && ta.queueForLoad ? The time spent walking from building to building was minimal yet the close proximity of things never left the resort feeling crowded. . I paid a significant sum to be in the Club and they could care less. Also I believe there was a shooting at Secrets a while back, maybe last year. Use them to keep the outside of your ice-cold beverage free of sand, or to place your cell phone or loose snacks into! 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Also on the downside, there's really no restaurants, bars, or shops outside of the hotel in walking distance. Dreams Playa Mujeres Golf & Spa Resort is your destination for a spectacular tropical vacation. We will be finding a new resort and adults only moving forward. Dreams Playa Mujeres Golf & Spa Resort is located just 10 miles north of the vibrant downtown Cancun and a short drive from Cancun International Airport. Families with Babies and Young Children: Explorers Club for childcare during the day and a great kids pool and water park area. The vendor and a lifeguard were rushed to hospital after the drive-by shooting outside the five-star Riu Dunamar resort in Playa Mujeres, just north of Cancun. If I were you I would cancel the reservation. Dreams Sapphire Resort and Spa provides the ultimate backdrop for your luxurious family vacation, or the ideal honeymoon or wedding in Mexico with unparalleled pampering, family fun and lasting memories. Read my shooting on the beach review and youll see their response. Do you have a story for The Sun Online news team? Our guests praise the bar and the helpful staff in our reviews. The wood-fired pizza parlor was one of our favorite things about our stay at Ocean Riviera Paradise and we definitely missed this dining option at Dreams. In addition, guests enjoy signing privileges in the restaurants and bars at the adjacent Villa del Palmar Beach Resort & Spa. Brit holidaymakers described hearing six loud bangs before running for their lives next to the five-star luxury hotel. Link. Is it as bad as the news and the reviews say? Joshua C, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort, responded to this review. Further, I felt that the room and bathroom were clean, spacious, and had very little wear-and-tear. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Playa Mujeres Golf & Spa Resort. I am very disappointed that the hotel mangement did not provide us with any information. Food can be delivered to guest accommodation. Guests will go through the resort concierge by 3 p.m. to enjoy dinner, live entertainment, and cocktails at one of the neighboring resorts. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. A guest recently reviewed your resort and reported a shoot out taking place on your resort beach. It comfortably slept our family of 5. The upgraded mini-bar, bath amenities, pillows, and cocktails were delightful, as was the private check-in and check-out. Catch some rays poolside, enjoying the breathtaking views of the Caribbean Sea on our beachfront or take part in more exciting recreation. Finally, I love that Dreams is fostering an atmosphere that is welcoming and comfortable for families. Though you do not need reservations at the restaurants, the concierge was happy to help us make reservations for our group of 16 each night for dinner. To use our mobile site, please enable JavaScript. You can book a swim with dolphins, for example, or go zip lining or Bluewater snorkeling. This property is removed from the buzz of the Hotel Zone and downtown Cancun (both at least 30-minute drives), set within the exclusive gated community of Playa Mujeres. I am very disappointed that the hotel mangement did not provide us with any information. I recommend getting there around 4:00. My next email is going to be to Unlimited Vacation Club with my attorney to try and get my money back because of the way these resorts are run. If you found our Dreams Playa Mujeres review helpful, click here to read our Related Posts: Great Review! Unlimited Dining Unlimited Drinks 24-hr Room Service Pool & Beach Wait Service Wi-Fi Best-in-Class Service View More Reservations are hard to come by and it is first-come, first-serve. We did hear it loud and clear, and saw people walking on the beach turn around and run -- looks of horror on their faces. Just so everyone is clear on where this happened. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Swish bathrooms have rainfall showers, hairdryers, variety of toiletries, and bathrobes and slippers. The resorts concierges are always happy to help and can assist in booking one of the many tours and excursions offered in the vicinity. Unfortunately I think these things just continue to increase. Foodies: Nothing spectacular about the culinary scene at Dreams Playa Mujeres. $391 per night (Latest starting price for this hotel). Zero follow up , the resort was acting like nothing happened when guests inquired and complained I would look around and check out other resorts this one is definitely not worth the money we paid for it. I was trying to pay for an upgrade and she could not figure out anything but we got through it with a nice room in building 7 in room 7501 which was a great room but thats is where the terrible customer service started. Guests and operations were not affected.The safety of our guests is always our top priority. If you disable this cookie, we will not be able to save your preferences. Thank you for this review, I have 2 children who have to eat a gluten free diet. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. I have a reservation for this June and when I first read about this I was concerned, however once I really consider everything I just don't see the reason in cancelling. Thanks for your tips! Side note: If you stay in the Preferred Club, request to stay in Building #6 as we did. Enjoy an upgraded suite, access to an exclusive lounge, special concierge service and other enhanced amenities. Click the following image to get your FREE family vacation packing list that is both customizable and printable! View our online Press Pack. My wife and daughters were having a fabulous time and the hospitality was great until that incident. First-hand accounts of traveler experiences will help guide your vacation choices and will impact your expectations. Photo by Dreams Resorts Cancun - After three days at Dreams Playa. Share this page. Brits described hearing six loud bangs "like a car backfiring" before screaming families ran for their lives at 8.30am on Tuesday. We were pleasantly surprised! Budget Travelers: Prices are higher than other family all-inclusive resorts, especially during peak travel times. Mexico has been hit with at least 130 murders this far as gangs battle for territory. Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Additional planning tip: Dont forget to bring along these awesome beach cup holders to keep next to your beach chair! Food took forever to come, can find staff even to get water refilled. This gorgeous Mexican island is known for its white coral beaches, scuba diving, and sea turtle sanctuary. Read all about a day of exciting family fun on Isla Mujeres and you most likely be convinced that this is a place you wont want to miss! We nominated one person from our group each morning to lay out towels, books, and sunscreen on the chairs that we wanted to claim for the day. The U.S. Embassy and Consulates in Mexico have issued a new Cancun Mexico Travel Advisory warning visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Another bonus is that there are plenty of comfortable lounge chairs, some with tables and umbrellas. The waterpark is conveniently located close to restrooms and has plenty of chairs for families and large groups. I may have been spoiled by going to adults-only resorts in the past (where nightlife was part of the fun), but this resort is QUIET after 9 p.m There are some moderately attended shows in the early evening, but by 9:00 it was a ghost town. Last December Brit tourists were warning to avoid visiting the South American country for their winter breaks amid spiralling violence. Get Your Free Family Vacation Packing Lists Here! https://www.riviera-maya-news.com/two-men-shot-on-isla-mujeres-beach-outside-riu-dunamar/2018.html. No dishing out cash to kids or keeping track of expenses while trying to vacation. A dolphin habitat on-site is available for Dreams and Secrets guests to visit. Honeymooners can benefit from special services to enhance their stay and make it the most romantic possible. Thanks for the review! Though the resort is somewhat spread out, things are actually closer than they seem. elish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. I am leaning towards dreams but I want to make sure that cutting back on costs won't mean bad drinks, bad food, unclean rooms, or anything like that. Fully supervised, it also gives parents the chance to dash off for some alone time. Dreams Playa Mujeres Golf & Spa Resort Questions & Answers 6,005 Reviews Ranked #7 of 14 Hotels in Playa Mujeres deliciair. We frequently found ourselves wondering what was going on each day, and where various activities were being held. Playa Mujeres, Costa Mujeres . more, You seem to have JavaScript disabled. This was much appreciated, however, it seemed odd that we needed to provide the reminders. Enjoy 65,000 square feet of swimming pools, an on-site water park, live entertainment, world-class golfing greens, premium spas . Spanning nearly 16,000 sq. My wife and daughters were having a fabulous time and the hospitality was great until that incident. Now i know Dreams cant control cigar salesman on the beach but the way it was handled was brutal. Please see our partners for more details. Absolute disorganizationAlso preferred club not worth the money, no chairs, no cabanas, no reservations to restaurants anyone has access to lazy river so that is not a preferred club thing either. This review will include the good and the bad of our stay with the hope that our analysis will answer all of your questions regarding a stay there. The stunning 700-room all-inclusive Riu Dunamar hotel in Playa Mujeres has five pools, five restaurants, six bars and a nightclub. Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning Dreams Playa Mujeres Golf & Spa Resort. If you dont have to go to Mexico look into Turks and Caicos. Service was seriously the worst I have ever experienced. My husband and I have been to Breathless and Secrets resorts, so we are a fan of AM. We stayed in a family suite (basically two adjoining rooms) with a tropical view, but even that tropical view provided us a peek at the ocean.While I could write a book about all of our experiences, I'll stick to some highlights from our visit:* Bike tour was great, but get there early to sign up if you're interested. Nestled away on a dedicated beach within a gated community, explore the family-friendly world of Dreams Playa Mujeres Golf & Spa Resort, close to downtown Cancun and a quick drive from Cancun International Airport. Highly recommend! We were delighted to be told that guests with dietary restrictions have the opportunity to meet independently with the resorts Dietary Supervisor. Holidaymakers were relaxing on the Cancun beach when a gang of speedboat thugs opened fire on the two victims. Read these important. Enjoy free breakfast, free WiFi, and free parking. Rooms are contemporary, spacious, and beachy, outfitted with sitting areas, flat-screen TVs, rainfall showers, and whirlpools -- many of the terraces. This got to be very late for our group. All-inclusive rates cover 10 dining and drinking options with French, Japanese, and Mexican fare and top-shelf liquor. The AAA Four Diamond resort is set along a private stretch of beach and is only 35 minutes from the Cancun International Airport, and 10 miles from downtown Cancun. Terrible services at meals, staff appeared overwhelmed and distracted. Upon arrival, youll find that Dreams Playa Mujeres Golf and Spa Resort is set along a private stretch of beach in a serene, gated community. I got up to see what was happening and heard the report of a .22 caliber pistol about 30 yards down the beach followed by the report of a larger pistol. KAYAK scours the web for all room deals available at Dreams Playa Mujeres Golf & Spa Resort in Isla Mujeres and lets you compare them to find the best rate for your stay. The grounds and buildings are beautiful, and the employees we met were all very service-oriented. Just a waste of money. Amazing services by Jennifer (Check-in) , Roberto (Fusion), Luis (Hideaway Bar) Ricardo (Entertainment) , Angelo (Entertainment) , Katia (Pool Bar) , Giovanni (Preferred Services, Concierge) and the entire team from Photo Adventures . The main gate is always supervised by a security agent and resort access is actively monitored.4. Our group consisted of 8 adults and 8 children, one of whom has gluten-free dietary needs. Amenities: Lockers, dressing rooms, bathrooms and showers, parking, photo store, souvenirs. Dreams Playa Mujeres provides the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. We loved the cleanliness of the property, the plentiful kids activities, gorgeous and spacious beach, and family-friendly atmosphere. What would you like to know about this accommodation? Fortunately, there's a ton of facilities on-site to keep visitors occupied: multiple pools, including a water park and lazy river, several dining and drinking options, and an array of sports and water-based activities, to name a few. The security at Secrets had the people contained. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. Wave runners and jet skis*. Despite this, noise isn't an issue. Map Zona Continental, Lote RTH-7-PM-ll, Playa Mujeres, Lte 1, Mza 1, Sm3, Quintana Roo, Mexico, 77400 Call +52 998 234 0300 Stars. Of swimming pools, five restaurants, six bars and a great kids pool and park. In building # 6 as we did we are using cookies to give the... Cookies to give you the best experience on our website also I there! He and his daughter cowered on the Cancun beach when a gang of speedboat thugs opened fire on the,... Mobile site, please enable JavaScript to appease in order to make this vacation a success and. 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Am to start saving chairs by the pool to your beach chair the of... Honeymooners can benefit from special services to enhance their stay and make it the most romantic possible are monitored surveillance. Were clean, spacious, and had very little wear-and-tear been prepared our! Our all-encompassing Mexico packing list, we have security procedures and protocols include, but are limited! Although Im sure a shooting could happen on the beach anywhere in Mexico. and resort is! Sea turtle sanctuary, spacious, and there is a little something to do on each,. & Spa resort, we feel as if we hit the jackpot on vacation!