My Cloud EX2100. A 2TB version carries an MSRP of $229.99, about $50 more than the Seagate 2TB wireless drive. Safari, Chrome, etc) and type in 192.168.60.1 on the page that pops up, if you set an admin password, type it in here. While there I may use it from iOS things to play music and videos. Once connected you connect your computer, mobile device etc to the home network signal and NOT the MPWP signal. When you purchase through links on our site, we may earn an affiliate commission. The device provides an excellent battery life (at least on paper), sterling flexibility, impressive connectivity options and a better all-round design than the non-Pro version. Could have added smaller one that came with fans. If so, disconnect MPWP from USB of computer and press power.button until wireless LED is on and power LED blinks. Be connected via Wi-Fi to your My Passport Wireless Pro. The LaCie scored 114.2MB per second on sequential read, and 113.1MB per second on sequential write, to the Wireless Pro's 112.3MB read and 111.6MB write. With a battery that provides up to 10 hours of continuous use1, you stay in the field longer. So for the target audience (photographers and videographers), the My Passport Wireless Pro is a great, if not perfect, match. If you have sames issues again, Id say there are other reasons why you are having trouble. We followed the prompts to connect to the Wireless Pro using a log-in passcode conveniently stuck to the front of the drive on a label. The Battery Optimization option must be set to Performance (Default Setting). With it * If your product is not listed above, please visit the product page. connection SSID for the router, or just Other as mine does? The addition of Plex is an interesting feature and we'd like to see more of this sort of thing in the future. That's better than the drives we tested last year and likely to be due to the higher platter density which allows more bytes to be crammed in per unit volume/area. Unlike a typical rectangular hard drive, the Wireless Pro is shaped in a distinctive 5-inch square, more like an old CD Discman. You've come to the right place. manually on the dashboard, WIFI tab, everything then fell in It seems like you are doing things correctly UNLESS you have the device plugged into USB of computer AND are trying to turn on power/wi-fi. Learn more about My Passport Wireless SSD here: https://www.wdc.com/products/portable-storage/my-passport-wireless-ssd.htmlLearn more about My Passport Wireless Pro here: https://www.wdc.com/products/portable-storage/my-passport-wireless-pro.htmlMy Passport Wireless products are all in one portable drives that help preserve photos and videos captured on your cameras and drones. These files ranged in size from to 2MB to 8MB. It was more than twice as fast as the Seagate (unsurprising to us, given that that Seagate wireless model targets a value price point, and the drive was poky on other tests, too), and edged ahead of the Corsair, which scored a 248.5. It took deleting the app and reinstalling it to nix that action. The button at right turns the drive on and off. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. On iOS, you need the My Cloud app to access the Wireless Pro's native file-folder structure, or to access files by Photos, Music, or Videos. the original IP address of the dashboard 192.168.60.1, and set Visit our corporate site (opens in new tab). Access Files Anywhere Connect your computer to the My Passport Wireless Pro Wi-Fi network. With a USB 2.0 port, you can easily transfer media from an external USB storage device like a DLSR or CF card reader. Share files between your smartphone, tablet and home computer with this WD My Passport Wireless Pro. It's large, but not unwieldy. To update the firmware: - Format the SD card in FAT-32 file system. Use My Passport Wireless Pro as a portable media server and wirelessly stream media to a Smart TV, smartphone, or any other supported device with Plex. Using a web browser, open the My Passport Wireless Pro dashboard. Under the Automatic Update section, select Check for Update. meaning that I need it primarily connected by wifi to my home WD explained that the Realtek 1195 chip inside the drive had support for only so many ports for fast USB (and two were used for the card reader and the USB 3.0 direct-attached connection). Format the SD card in FAT-32 file system. That's especially true considering how inexpensive flash media has become these days. We transferred files from our computer to the Wireless Pro drive, into a new folder we created called "Music." In comparison, the 2TB model of the My Passport Wireless (opens in new tab) sells for 146 (around $190, AU$250) while a standard 3TB hard disk drive like the Maxtor M3 (opens in new tab) costs 90 (around $115, AU$150) and a 2TB HDD (Seagate Expansion (opens in new tab)) retails for 63 (around $80, AU$105). Your mileage will vary though, as ever, but it is worth noting that you will not be able to use the drive wirelessly when you connect the device to a laptop or any other peripherals. automatically after being disconnected, once the initial However, none of these did a convincing job of organizing and accessing our content. When we did play music, it streamed without hiccups. At most times, we can schedule your appointment for the next business day. large files, I want to be able to connect by usb to my PCs and {{customPromotionInfo.ctaLabel}}, Consider creating a business account today and enjoy. Everything about the shell of the Wireless Pro is designed to stand out, except its color. The bitrate of the video that is streaming from the My Passport Wireless to the device must be 150Mbps or less. WD says it changed up its focus when it found that about half of its users of the first-generation wireless drive were using the included SD-card reader to import a "healthy mix" of images and video. If we consider the drive as a tool for photographers, that's where it gets to be a tougher sell. Added support for My Passport Wireless SSD, Manual database rebuild is required after firmware upgrade, See knowledge base article 20684 for compatible RAW image formats, Added support for Copy All for SD/USB storage import; removed Move function, Changed SD/USB storage import folder format with additional timestamp (ISO8601). I even tried accessing the dashboard manually using the 192.168.60.1 IP address, however under the WIFI option, it does not provide the available network listings to select from. MPWP, it does not reconnect to my home wifi automatically, but Connect My Passport Wireless Pro to the Adobe Creative Cloud through the My Cloud mobile app to quickly get photos and videos from your camera, to your drive, and into the Creative Cloud. Extract the contents of the zip file to a location on your Mac computer. {{getFormattedText("A sales representative will email you at {} within 3 business days. final WPM setup, especially what SSID did it leave connected to The drive came with a 12.24W (5.1V/2.4A) power supply unit and interchangeable plugs for UK, EU and US markets. Hopefully new drive will work ! At least, not without reading the 60-some-odd-page manual available on WD's site. Update the Firmware if an update is available. clicking on these, will not display the files. When used solely to drive the hard disk, it can deliver up to 10 hours of longevity in a specific use case (HD streaming to one device over a single 2.4GHz band). Limitations apply. The only reason I can see for this, is that instead of connecting like my MyBookLive, by cable, through the router and then to the Windows Network, the MyPassport connects directly to the Windows network and then to the router for internet access. Ive plugged into a PC I can see the drive as an external drive thats it. me to it possibly being defective. Turn My Gas On/Off - Hero. Using an integrated 6,400 mAh power bank, you get the perfect travel partner to keep your devices running. The drive is pre-charged at the factory. I am assuming from your post you have your MPW signal connected to the router signal now and you can access the MPW via the router SSID. The SD-card reader in the Wireless Pro supports read speeds of up to 75MB per second and write speeds of 65MB per second, according to WD, depending upon the card used. Weve partnered with Ontrack to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. The app integrates into your Windows system tray or is accessible via Windows' Start Menu. Press and hold the power button for 3 seconds. Now try to connect phone or tablet to MPWP wireless signal to set it up. backups, through my home network to both my desktop and laptop, When the drive is off, press to show battery status briefly, Press momentarily for other devices to connect to the My Passport Wireless network in Home mode, With SD card inserted in the slot, press momentarily to start SD card transfer, USB 3.0 port (to connect to computer and for charging), USB 2.0 host port (for other USB devices), Battery Status, Wi-Fi Protected Setup (WPS), and SD Card backup, With an SD card inserted in the slot, press momentarilyto start SD card transfer, Press and hold approximately 5 seconds to start WPS, Press momentarily for other devices to connect to the My Passport Wireless Pro directly when it is connected to another wireless network. The My Passport Wireless Pro is not to be confused with the entirely different (and non-wireless), two-year-old My Passport Pro ($702.19 at Amazon)(Opens in a new window) , which is a RAID model with two drives inside the shell. If there is a new update, you will see a pop up confirming to upgrade your firmware. Given the software stumbles and the lack of finer control over transfersnot to mention its lack of in-the-field-friendly features like a ruggedized exterior that's rated to withstand drops or inclement weatherwe can't recommend this drive for that market without reservations. up a new IP in the network group for my PC 192.168.0.x. WD 3TB My Passport Wireless Pro USB 3.0 External Hard Drive So you can store your photos, videos, and other files, but the real question is, how do you access those files? The My Passport Wireless will boot up, then will start flashing a White LED while the update is happening. Wait 30 seconds to ensure the hard drive and Wi-Fi lights are illuminated before continuing to the next step. Our Brands for Business Products By Category / {{inventory.prices.sale.billingPlanName}}. My Passport Wireless User Manual | My Passport Wireless Pro User Manual| My Passport Wireless SSD User Manual. Im guessing there should be a WDWP file system ? That's especially so since the WD Access PC software has nothing to do with the basic Web-based dashboard for the deviceand that software isn't even mentioned by name anywhere in the manual. Today we'll be taking a closer look at the WD My Passport Wireless Pro 2TB model that is sold under part number WDBP2P0020BBK. All-day Battery Life Usually, we'd be left doubting that we had held down the button long enough.) With My Passport Wireless Pro, you can simultaneously stream up to 8 HD videos2 to multiple connected devices. The product you are checking only belongs to Consumers, please logout of your business account to view. The unique signal will shortly dissapeare from being detected. Extract the zip file into different folder. Wirelessly organize, edit and share your media with My Passport Wireless Pro. But post-firmware-update, the difference was night and day. Powering up got more consistent, though we did have to press the button a little harder than we'd expected. disconnecting my home network and reconnecting to my mpwp, with However, the battery level may be lower when you take it out of the box as it may have been in transit or on the shelf for a significant length of time. We spend hours testing every product or service we review, so you can be sure youre buying the best. You will have visual confirmation in dashboard of the connection. For more information, see TechRadar's Reviews Guarantee. Yes, it is more expensive than its predecessor, but it is a better product on almost all counts. How to troubleshoot noisy handsets, This new Netflix anthology series is filling the Black Mirror void for me. Please select a Method from the table above to display that method's instructions. (Of course, when you turn on Drive Lock, Id really recommend not losing your Wi-Fi and admin passwords! Wi-Fi password protection helps to keep your photography, videos, music and other important files safe from unauthorized wireless access. My Cloud EX4100. Click OK. Connect mobile device to the My Passport Wireless Pro Wi-Fi network. We ran the My Passport Wireless Pro through our standard retinue of direct-attached storage tests, and found it to be a pretty solid performer compared with other wireless portable drives. WD markets this drive toward "professionals," but that doesn't mean every user will be tech-savvy enough to dope out how to get the most out of the drive. See how to power on, wirelessly connect to, and. As for the Plex Media Server that you're prompted to download and install, the WD setup software never actually downloaded and prompted us through the installation and sign-up process. We also observed a sharp, difficult to describe, sound that occurred frequently when switching Wi-Fi on and off; outside of that, the My Passport Wireless Pro was quiet. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. IP address changed from 192.168.60.1 to the group assigned to A more notable distinction: The Wireless Pro can function as a wireless access point for up to eight devices as well as a wireless drive, simultaneously. Glitchy experiences, even after a WD firmware update. Click Ok. Thank you, your quote request has been submitted. What is noticeably different is the drive's weight. - Copy the MyPassportWirelessGen2_x.bin file into the "update" folder. Connect computer to the My Passport Wireless Pro Wi-Fi network. Be connected via Wi-Fi to your My Passport Wireless Pro 2.) problem (it is next to the wall of the room with the router), from the MPW. What version(s) of Windows are you using and if all is well, your devices will appear under Network of File Explorer. The original WD My Passport Wireless came out two years ago, sporting a recognizable rectangular design, with some additional thickness to accommodate an SD-card slot and a battery inside. There IS a software method to power off My Passport Wireless Pro via your phone/tablet! On top there's the WD logo and six status lights: four to indicate the battery capacity, one for the Wi-Fi status and one to indicate whether the drive is spinning. We spend hours testing every product or service we review, so you can be sure youre buying the best. To return a product (Warranty Replacement Creation) please log into our Support Portal. More on that in a bit. On a Windows PC, we had to figure out where the software was on the drive. That drive is a big hunk, though, with room for a beefy battery inside. Update the Firmware if an update is available. The drive is made of anthracite-coloured ABS plastic with plenty of rounded corners, and it feels solid. The conclusion we have to draw: Your streaming mileage will vary depending on the specific devices you connect to the drive, the video-file types and their resolution/bit rate, and the combination of mobile devices you try to connect. We walked through some simple setup screens, configuring our Internet access, setting up the auto-backup behavior of the SD-card slot and the USB ports, checking a box to download and install Plex Media Server (which we still ended up doing manually). Terms of Use {{serviceProduct.inventory.prices.sale.amountFormatted}}, / My Passport Wireless Pro gives photographers and videographers portable storage to easily offload, edit and stream photos or high-definition videos in the field. Insert the SD Card. If the My Passport Wireless Pro were solely another portable Wi-Fi drive, it would be a reasonable recommendation based on its high capacity, good performance, and ability to share the Internet connection. In that mode, the lights on top will indicate how far the copy/move process has got to go. I have read so many posts on the WD Community that I am dazed. Apparently the MPW setup, should The drive supports pass-through so you can connect to a Wi-Fi network to access the internet. We connected to our Apple iPhone 6S Plus using the 5GHz band. Those speeds are an improvement over those of the My Passport Wireless, but they don't come close to maxing out the speeds of Ultra High Speed (UHS) and UHS-1 SD cards. The top one is the Wi-Fi status LED, while the bottom is the drive-status LED. When initially connecting my MyPassport WIFI Pro, it provided a wifi SSID in the Windows Network listing. left me with were wrong, connected to the WPM SSID, just My Passport Wireless Pro cannot be connected to the LAN router or connected to the internet. Powered by Discourse, best viewed with JavaScript enabled. Blue 1st, 2nd, 3rd. Explore the options below. having used their MyBookLive for years. requires that I reset it again. It's worth noting that the average drive read time stands at 8.5ms. The whole process could be better streamlined, but it does make it easy to map the My Passport Wireless Pro to a drive letter, create a shortcut, and upload files to the drive. The My Passport Wireless Pro improves on its previous iteration in some ways and packs more bits than any wireless hard drive to date. And with it come some improvements, as well as some stumbles. When I need to exchage files between the MPW and any device, I connect the MPW via the USB to PC, and do not use wireless unless for one or two files. ",uuid)}}, This form is protected by reCAPTCHA and the Google, {{relatedProducts[item.code].minPricedSKU.amountFormatted}}. connecting to my home wifi. Using a web browser, open the My Passport Wireless Pro dashboard. On Crystal DiskMark, the LaCie edged the Wireless Pro on both its sequential-read and sequential-write tests, but it's really a wash on this one. As to whether the device could be used as a traditional file server, well, technically, it is one. (Before, it wouldn't give any indication that it was spinning down, and it required a 3-second hold, plus another 40 seconds to spin down and turn off. The WD30NPRZ runs at 5,400RPM and is equipped with. But again, hard to know where all this is without being your own sleuth. Under the Manual Update section, click Update from File button and a window will pop open. TechRadar is part of Future plc, an international media group and leading digital publisher. We intuitively jumped in by plugging in the drive over USB and nosing around on the drive's Windows software folder to find the necessary installer files, and figured out how to get to the Web-browser-based dashboard. Google Play Store - My Passport Wireless Post-firmware update, loading images went faster, too, from 30 to 40 seconds to 20 to 25 seconds. For a low, one-time fee, the plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1. Keep an eye on your inbox! Western Digital's Pro drive is a much better proposition than the vanilla My Passport Wireless. All Rights Reserved. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . We moved through the options to see what was available to tweak. The other contenders we've lined up here are the Seagate Wireless Mobile Hard Drive (the 500GB version we tested, mentioned earlier), the LaCie Fuel (1TB), the Toshiba Canvio AeroCast Wireless Portable Hard Drive (1TB), and the now-defunct Corsair Voyager Air 2 (1TB). Think about it it's about the same size as a DVD disk with dimensions of 125 x 125 x 22mm, and it weighs 450g. Anyway, better luck with the replacement unit. RAW shooters are out of luck, since the app doesn't support this format. The My Cloud app has had some top-level interface enhancements over earlier iterations that improve accessing the drive and the general layout of the app. The My Passport lasted 6 hours and 19 minutes playing our standard test file, a rip of The Lord of the Rings trilogy, streamed wirelessly to an Nvidia Shield Android tablet. properly connected and accessible, when the connected devices Extract the zip file into a different folder. 2 questions I asked, I went into my Windows Networking SSID If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment: Mondays through Fridays 8 A.M. to 8 P.M. Yes, the point of the drive is as a wireless drivebut at some point there will be a PC connection. From there you can change a number of parameters including what happens when you insert a USB stick (or a DSLR camera or another external hard drive) or an SD card. wifi was disconnected with the MPWP being connected, this with See Data Recovery Plan. When we questioned WD about the speed, the company acknowledged the obviousthat performance will depend upon the speed of the card you're using. Long press the SD card button and the contents of your SD card will be automatically copied or moved depending on how the button is configured to the hard disk drive. connection to my home wifi was made. Dual Wireless Band Support dashboard still under 192.168.60.1. https://www.pcmag.com/reviews/western-digital-my-passport-wireless-pro. It Network SSID back to the router, and entered the router SSID Compatible with Windows 10, Windows 8.1 or Windows 7, Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion operating systems. Browse to where you saved the MyPassportWirelessGen2_x.bin file and select it. With a few clicks of your tablet, you can turn an idea into a masterpiece wherever you are. It then allowed file access through my network and also through a mapped drive letter. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Otherwise the default is no password. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. the internet, after finishing the setup,. And if you have a Wi-Fi password turned on, they cant connect over Wi-Fi either. Only one option for Other Networks is provided which requires entering the name of the network, however this does not reconnect, as the original wizard provided. connected properly under my home network and mapped drive, Go to your web browser (i.e. My Cloud PR2100. dashboard at 192.168.60.1, finally entering the router SSID for Clicking on the "connect" button on it, then automatically transferred me to the dashboard (browser = 192.168.60.1) and then to a wizard that provided the various steps to connect it to my main network/internet. gadgetoman June 15, 2020, 2:20pm 13 Use My Passport Wireless Pro as a Wi-Fi hub and share an Internet connection with up to eight (8) separate devices. Right? I never buy pricey gear that was a return. Sadly, video streaming was less consistent. Just turn it on, connect, and go. It's probably far cheaper to get a couple of devices to replace the Wireless Pro (a hard drive coupled with a hotspot/battery/card reader), but if you go that route you don't have the elegance of an integrated solution. Shown below is the interface for what you can do with a Photo. Is that extra weight due to the 6,400mAh battery, up from 3,400mAh on the first-gen Wireless drive? appear in my File Explorer network, including my MyBookLIve NAS After the firmware update, we did get JPEG previews for some folders via the All tab (which is how you access the file-folder structure on the drive), and some through the Photos tab, but not for all. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. - Turn ON the My Passport Wireless Pro. Wi-Fi LED off and Power/Battery Status LED blinking white, To turn on from standby, momentarily push until lights start blinking. The 3TB version (opens in new tab) we were sent is on sale at Amazon for 200 (around $260, AU$340) while the 2TB model (opens in new tab) costs 180 (around $235, AU$305). If there is a new update, you will see a pop up confirming to upgrade your firmware. Sure, the software setup could be smoother, and the apps need more than just a facelift, but that doesn't detract from the fact that this is the most capacious wireless hard drive you can buy, and that it can be useful (especially if you can get video to stream smoothly). Do one of the following: My Passport Wireless Pro User Manual 35 fUsing an SD Card with the Drive For a Windows PC, in the left pane of the File Explorer window, click Network > MYPASSPORT > Public > SD Card Imports. Browse to where you saved the MyPassportWirelessGen2_x.bin file and select it. My Passport Wireless Pro cannot be connected to the LAN router or connected to the internet. Data Recovery provided by experts in the event of unexpected data loss. Yes, the mpwp is made to reconnect back to the home wifi, and there are other reasons why it may not, other than defective, and i went over some of those reasons. Prior to connecting the MPW, all devices connected to my router The media content in question may require more memory and cpu that is currently available on the device. WD ran with that, and this time around, included features such as Adobe Creative Cloud connectivity, 802.11ac wireless, and FTP support for connecting to cameras wirelessly; an updated SD-card slot; and the ability to siphon power from the battery for charging other USB devices, such as a GoPro (which is notorious for its short battery life).