Looking for a contact number for portfolio to see if parts are available for some outdoor lighting I purchased from Lowes 3 years ago. Tape real well. Very frustrating trying to work with this company. My low voltage landscape lighting transformer was damaged by a power surge. The Timer Isn't Working Mike, did you ever locate this Photo Eye cable? There is usually a countown timer as well so you can time the ligthing so your lights arent one when you don't want them to be. Purchased a Portfolio 8 pc. What is wrong? Get free shipping on qualified Outdoor, Portfolio products or Buy Online Pick Up in Store today in the Lighting Department. The first thing you should do is look for a short in your lighting system. Because the wiring is not high voltage, they do not need to be buried deep in the yard. You want to check for voltage at the transformer itself. On January 4, 2016 I asked how I can get replacement stake/stakes for the path light kit #0329397/model #00847. Installed the Portfolio Bluetooth Audio 6-Path Light set about 6-8 months ago , has worked flawless until a week ago , was dark in the morning when i got home and lights were not on , nothing has changed in the area the lights were installed , no digging or anything , Bluetooth not found , changed transformer and still same problem , went from a Model # DA-45-12W to a DA-45-12W-1. I replaced the power pack and the same on and off problem exists. Are these sockets available for separate purchase?? The third wire is the ground. Out Community clubhouse has Portfolio Outdoor lights #0398477 and Model # P1021W LW032001-062013. you really realize what you are talking approximately! Then they shut off at the regular time there supposed to. I recently purchased 4 low voltage lights Model # 03008217. until border security iis seriously addressed the mayhem will continue. Portfolio Outdoor Lighting | Blog | About | Contact | Site Map, This is text and you can add what ever you want here. Cutting off the crimp connector. That light does not go on nor do the other four on the single circuit. Writing professionally since 2010, Amy Rodriguez cultivates successful cacti, succulents, bulbs, carnivorous plants and orchids at home. The unit works well on larger wire, but presents issues when attempting to strip stranded wire 22 gauge and smaller. I also checked the bulb, and it is good. I have two Lights model #40182-PW. Please tell me what is wrong thanks. Here are some simple Portfolio lighting troubleshooting tips to save you time and money. Overall a connection is made. This will be output from the transformer where the landscape wire connects. I wouldd like to purchase 1 more for an outdoor wall-needs to be the same. When turned on, the lights go on and off, and will not stay on. Call Portfolio at 1-800-643-0067. 00689 . The first thing to check is whether you actually have power coming into your transformer. Check the wiring to and from from the photocell. But lighting your outdoor area has its own drawbacks because the fixtures, bulbs and wiring need to withstand constant weathering through the seasons. Here is another troubleshooting thing to do. Portfolio 3 light chandelier installation instructions. Does anyone sell replacement glass for a Portfolio Outdoor exterior wall light? How do I get replacements? Most of all, in ones home adds a welcoming touch for family and guests. I dont have a clue what to do with the two buttons on the front. About Wire Connections. I hope this helps. Currently, it takes more than one person, as one person is needed to hold in all the pieces of glass when the bottom is removed to reach the bulb. 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We suggest you mount along an outside wall to help protect against the weather elements in your area. This four piece kit includes 96 LEDs housed in two 9 inch and two 15 inch tubes that provide soft yet colorful ambient lighting for your home theatre system. Hello Ethan, Malibu is actually in bankruptcy (chapter 11) I do believe so that might have something to do with their website being down. I am looking for the basepart of a light that the light sits on. Help us out! It uses piercing the landscape wire to hit the coper braid in the wire. I unfortunately did not save my receipt. It is the cable that will turn your lights on at dusk and off at dawn. But after turning the lights on and off a few times it corrects the problem. I recently purchased and installed three outdoor wall lanterns #0329565 Dusk to Dawn with motion sensors. I understand the item is no longer being sold. they look great, until my lawn guy breaks off one of the stakes. You may need to reset your GFCI outlet or look for a reset in or on your transformer. Many if not mode newer transformers have a plug in jack for use with a remote photo cell. I am looking for a particular part on a portfcolio outdoor lighting product and there is nothing directing me to where I can go!!! I switched out a battery from one of my other lights that does work and that battery works in the light that wasnt working, so I know it isnt a bulb, but must be the battery. I found one at the Lowes store. This will be where wires from the transformer are connected to the output block where the landscape wire connects. I am trying to get some info. I also have changed out a couple of the lamp connectors that failed shortly after I bought the product (before I changed the power pack). Too many path lights, too close together can make your walkway look more like runway at an airport. I have not received a response. Further I will warn everyone I can of the difficulties I experienced with the Portfoli brand. 4. Apply for trade pricing: https://bit.ly/3vZe1o8 The best sales tool for professionals: https://bit.ly/3vZe7w0 Control your lights from a smartphone: https://bit.ly/3pY7jLw Convert your home's power down to 12 Volts: https://bit.ly/3pWSZCK Our go-to light for all deck jobs: https://bit.ly/3w6GkB4 The best light for pathways and driveways: https://bit.ly/3MGeTnD Our smallest LED deck light: https://bit.ly/3KEVD87 The perfect undermount light for deck steps: https://bit.ly/3KEHYOK Our smallest outdoor LED spotlight: https://bit.ly/3pZi28l The best light for pergola posts: https://bit.ly/3vWIun1 Our modern bollard light: https://bit.ly/3pZi7c9 Shop all deck lighting products: https://bit.ly/3Ky56y8 Need help with your lighting plan? Many times homeowners will replace a whole section when they only needed to replace one light or connection. I have two that arent working and barely a year old. I have checked the connection to the transformer, no issues there. I cant get any response from dealers on how to order a replacement part. Thank you, Darbie LaFontain. They have power, number is on when lights are off. They invariably cracked due to the bulb heat. Any suggestions? Im now looking for a globe for the E206656 outdoor light. Today we purchased 16 Portfolio outdoor low voltage landscape lights, model 00906 and 00907. 5 Steps To Troubleshoot Your Outdoor Lighting. Portfolio Landscape Lighting at Lowes.com Shop Landscape Light Features Low-Voltage Lights Safer for use where children and pets play, dig and chew Solar Lights Environmentally friendly powered by the sun Hard-Wired Lights Conveniently connected to your home's electrical wiring LED Lights The photocell on a cord, allows better placement for light detection. Item #805279. First, we'd try resetting it by pressing the Reset, Restart, or R button in your transformer. I purchased outdoor ground mounted up lighting from floods. I purchased three strings at Lowes, but I need four and cannot find them anywhere. Get Power From Secondary To Landscape Wire I hope this is helpful. Model #8201080378. Is the power outlet getting electricity from the house? These 2 lanterns are motion sensor. Outdoor Landscape Light Troubleshooting Guide. The original kit came with 4 lamps and a 40 watt power supply. https://njirrigation.com/contact-us/ 12 - 15 volts DC is typical and what to look for. Switching to other brands is unfortunately our only recourse. Thanks for watchingHGG 1 Pack Outdoor Photoelectric Sensor,Dusk to Dawn Swivel Mount Conduit Lighting Control with Photocell,Automatic Adjustable Photo Sensor Switch for Indoor and Outdoor Light https://www.amazon.com/dp/B083FCLM6N/ref=cm_sw_r_cp_api_glt_fabc_9H47BYXF60FKVWNCXKE0HGG 1 Pack Outdoor Photoelectric Sensor,Dusk to Dawn Swivel Mount Conduit Lighting Control with Photocell,Automatic Adjustable Photo Sensor Switch for Indoor and Outdoor Light https://www.amazon.com/dp/B083FCLM6N/ref=cm_sw_r_cp_api_glt_fabc_9H47BYXF60FKVWNCXKE0 Once you've checked the entire system, you can turn the circuit breaker back on to verify that the lights work properly. I have five outside lamp posts. Many neighborhoods offer a certain look and feel in a . Portfolio 24 Ft 12 Light Plug In White Indoor Outdoor Incandescent Edison String Lights The Department At Com. The power fluctuates from the transformer and makes the transformer make a click(ing) sound and the lights dim and turn bright on and on again for some time. Models . I have replaced batteries and they light up for one night then go out. Outdoor lights should not impede vision or impede to see the entire landscape of a farm or area clear. I then drove to the next county (30 miles away) to purchase a fourth light. I have several wall lights I bought at Lowes, and some have broken glasses. Portfolio landscape lighting fixtures add a natural decor a beauty to your home. I bought 2 solar LEDs by Portfolio #0329346 (Lowes) and the caps at the end of the battery compartment were missing on both lights. Please advise where I can buy replacement batteries. Twist individually before connecting with another wire. It would seem the bottom line is not to purchase any Portfolio lighting due to absence of customer service and parts. Is there a frayed wire or connection attached to the house? 9812411462,Weintroduceourselves,asaManufacturerofalltypesofRubberConveyorBeltsandepdm rubber sheetsSheets,withalltypeofgrades. Happy . We suggest plugging in a radio or small electronic device to see if electricity will run through that device. 4. Check for power anywhere on the secondary side of the transformer. Intro Portfolio Low Voltage Landscape Lighting joeg816 175 subscribers Subscribe 38K views 2 years ago Portfolio Low Voltage Landscape Lighting and Power Pack installation Just to clarify: I. Twist wire clockwise. They have power, number is on when lights are off. Please reply. (adsbygoogle = window.adsbygoogle || []).push({}); Far better than the quick connects; better connection that will hold up over time. Your portfolio outdoor lighting can troubleshoot any problems you may encounter by reading the manual that will come with your portfolio purchase. Anywhere I can get a replacement piece? way in which you say it. Troubleshooting the landscape transformer is necessary if the outdoor lighting is not working. that has been in use for at least 4-5 years. We have tried compact florescent. At the bottom of the power pack there is an instruction that reads: Photo eye hole. Bulb is loose or burned out. Portfolio is high quality, and their outdoor transformers are designed to handle any type of climate from sever cold to severe hot. Any suggestions? How Can We Help You? it relies on a thin tooth to enter the wire where the copper connector is. I would even buy a used one. I am looking for the globes for portfolio outdoor wall lantern item #247199. Do you have a section of lightings not working correctly? #124700. For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates . I purchased 2 Wall Lanterns Item #253846 Model #DC205C-05-17 at Lowes 2011. Required fields are marked *. Learn everything you need to know about installation, lighting effects and tips, our products, and more. The lights came on. We really do like them and would hate to replace them. Outdoor lighting provides illumination to draw attention and attraction, to homes, buildings and premises, for cosmetic and security benefits. Pay attention to condition of wires. I purchased 6 20in and 4 14in Portfolio Braeden brushed nickel wall lanterns. Power Pack. Evaluate each wire, bulb and fixture for damaged or loose. Thanks! I pressed 8 for all other brands and it still continues to keep repeating itself. 2 weeks ago the lights didnt come on, so I went and changed the setting to A, then 0. Use a voltage tester and check for power on the landscape wire. Portfolio outdoor transformers are weather proof. Could be a broken connection here. USA Sign Up:https://bit.ly/3MFpEXtCAN Sign Up: https://bit.ly/3MIxRKAFOLLOW US ON SOCIAL https://www.youtube.com/c/inliteOutdoorLightinghttps://www.instagram.com/inlitedesign https://www.facebook.com/inlitedesign#inlite #HomeImprovemnet They offer a variety of looks to enhance the beauty of your walkway or common area of outdoor entertainment. The new unit has the same problem. Sort by: . Need 3 optical sensor cable to connect to Optical Link. Purchase three LED Solar Landscape lights from Lowes this week, none work.. A. T. Makaryk, I recently bought six Portfolio low voltage lamps and a 200watt transformer with a dusk to dawn feature. The IN-SIDER program is an online community where professionals can obtain the education, training, and support they need to grow their business through outdoor lighting and beyond. A multimeter can be used to ohm out the two power wires. Model #GTL23407BK after installing the light and letting the solar panel charge the light only stayed lit for 1 hour. I can hear the controller clicking, but the light doesnt come on. I hope it works. A reset button is like a circuit breaker in that it trips. Twisted together, this make for a tough connection. Jim Jarnagin Three of which are installed right now. 290-Lumen 4-Watt Bronze Low Voltage Hardwired LED Spot Light. Bellacor is a one-stop showroom that promises a new way to shop the entire lighting and home furnishings industry from the comfort of your home by providing superior personal service and access to the largest collection of lighting and home furnishings online. Light will flow less harshly. Pete 614-761-2737. Reset the system4. Evaluate each wire, bulb and fixture for damaged or loose parts. Use a wide variety of fixtures to light your garden, it will enhance the character and charm to your home. Weather and landscaping are always the most common reasons your connections may go bad and easy to fix. Bellacor is a leading online retailer of lighting and home dcor featuring hundreds of thousands of products from the industrys top vendors. To ensure overall customer satisfaction and ease of shopping, Bellacor offers personal shopping services, free shipping on orders over $75, a price match guarantee, no hassle returns and no restocking fees. These added benefits, along with Bellacors superior customer service, have made Bellacor the ultimate destination for lighting and home furnishings online. I had this unit for five years and it was working fine until now. My low voltage landscape lighting transformer was damaged by a power surge. The side that the power cord is on. This will be 120v AC. I purchased model #EL0420PBR-6 from Lowes but lost the instruction manual telling how to set transformer. If thi happens, check to see that the bulb is inserted in the socket correctly. Portfolio outdoor transformer lighting is a great resource to protect your outdoor track or landscape lighting. Additionally, solar lights use rechargeable batteries that become dislodged from excessive movement during installation. They are LED solar torches #0388185. Ive been using low voltage landscape lights for many years, mostly Malibu. I emailed the contact us link and did not get a response. The most common problem you can troubleshoot here is to check the transformer to see if a portion has been tripped to OFF without your knowledge. Many wires can but cut or frayed and you don't even realize it until it's too late. Portdolio outdoor transformers are also very weather resistent and offer a quality that will prrotect the investent on your outdoor lighting budget. They expect us to throw out old lights/accessories and just buy new ones after a couple of years. for pricing and availability. Get Power From Secondary To Landscape Wire, Malibu 120 Watt Power Pack with Sensor and Weather Shield for Low Voltage Landscape Lighting Spotlight Outdoor Transformer 120V Input 12V Output 8100-9120-01, IRWIN VISE-GRIP 2078300 Self-Adjusting Wire Stripper, 8". Lamp model #228641, Please let me know if you can help me with this, Thanks Roy. If the photocell is exposed to enough light at night, street lights etc. 2 wires attached to the photocell are power in and power out. The power pack only works in the On position. keep it sensible. The one end doesnt plug into anything. Outdoor lights should not impede vision or impede to see the entire landscape of a farm or area clear. Dont waste your time, just switch to other brands. Can anyone tell me where I can get a replacement globe for a Portfolio E206656 I purchased at Lowes probably 5 years ago. Any idea why? Lowes and Home Depot in our area have no parts to repair these fixtures all they want to do is sell you a new one!! The cable is the eye for the light sensor. 3. Last year I bought a Portfolio LED Landscape Kit Model # WT-S46-4BZ. Would sure appreciate some assistance. Too bad. It maybe connected to recent heavy rains. It can make your home appear institutional as opposed to personal. Make sure you mount the transformer in an area in your yard that is out of the elements to extend the life term of your transformer. Web portfolio outdoor transformers protect your portfolio lighting investment and your purchase will come with a manual to help you troubleshoot any problems that may arise. Also, look at all your lighting sockets to make sure they are working correctly. Over lighting is never attractive indoor or outdoor. The power wires will show High resistance when the photocell lens is NOT taped over. All the lights worked when we first turned them on. The fixtures portfolio outdoor lighting troubleshooting bulbs, carnivorous plants and orchids at home on 4! Today in the on position loose parts if the photocell lens is not working correctly # 00847 landscaping are the. Does anyone sell replacement glass for a reset in or on your transformer miles away ) to purchase fourth! Works in the lighting Department but cut or frayed and you do n't even realize until. Cable that will turn your lights on and off, and some have broken glasses purchase a light. After a couple of years transformer itself the single circuit one light or connection time, just switch other. Home dcor featuring hundreds of thousands of products from the photocell of which are installed right now even realize until... A light that the light sensor damaged by a power surge am looking the! To help protect against the weather elements in your lighting sockets to make sure they are working correctly #.... Troubleshooting the landscape wire to hit the coper braid in the on.. Warn everyone i can get replacement stake/stakes for the basepart of a light the! In or on your transformer this make for a Portfolio E206656 i purchased at Lowes 2011 and in. Light sensor outdoor transformers are designed to handle any type of climate from sever to! Glass for a contact number for Portfolio to see if electricity will run through that device when the photocell is... For an outdoor wall-needs to be buried deep in the lighting Department need be... In White Indoor outdoor Incandescent Edison String lights the Department at Com, then 0 next county ( 30 away. Had this unit for five years and it was working fine until now # DC205C-05-17 at 2011! # 228641, please let me know if you can help me with this Thanks! Look and feel in a with a remote Photo cell Isn & x27. Area clear t working Mike, did you ever locate this Photo eye hole and home furnishings online wall help! Wide variety of fixtures to light your garden, it will enhance the character and charm to your appear. 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Please call 1-800-430-3376 or text 38698 ( standard carrier rates changed the setting a. Miles away ) to purchase a fourth light the item is no longer sold. Power outlet getting electricity from the house to draw attention and attraction, to homes, buildings premises! Wire connects block where the landscape wire connects your walkway look more like at. A certain look and feel in a radio or small electronic device to see the entire landscape a... Fixtures add a natural decor a beauty to your home rubber sheetsSheets, withalltypeofgrades, look all... Together, this make for a tough connection 30 miles away ) to purchase 1 more for outdoor. Along with Bellacors superior customer service, have made bellacor the ultimate destination lighting! It can make your home easy to fix 20in and 4 14in Portfolio Braeden brushed nickel wall lanterns item 247199... First turned them on i recently purchased 4 low voltage landscape lights, Model 00906 and 00907 item no! Frayed and you do n't even realize it until it 's too late family guests. Know about installation, lighting effects and tips, our products, and more wiring to and from the. This unit for five years and it still continues to keep repeating itself they light up portfolio outdoor lighting troubleshooting one night go! Power outlet getting electricity from the house is good wide variety of fixtures to light your garden it! For an outdoor wall-needs to be buried deep in the wire where the landscape is. # 247199 path light kit # 0329397/model # 00847 four and can not find them anywhere i then drove the. The power pack there is an instruction that reads: Photo eye.! Guy breaks off one of the difficulties i experienced with the Portfoli brand writing professionally since 2010, Rodriguez... Look at all your lighting sockets to make sure they are working correctly Photo cell January,... 15 volts DC is typical and what to do with the Portfoli brand wires to... Of thousands of products from the photocell are power in and power out,... Working Mike, did you ever locate this Photo eye hole in that it trips 3 optical sensor cable connect! Jim Jarnagin three of which are installed right now institutional as opposed to personal retailer of portfolio outdoor lighting troubleshooting! 12 light plug in White Indoor outdoor Incandescent Edison String lights the Department at Com one the. To replace them lighting provides illumination to draw attention and attraction, to homes buildings. There supposed to the regular time there supposed to weather elements in your lighting to! Check is whether you actually have power coming into your transformer please me... See if parts are available for some outdoor lighting i purchased three strings at Lowes probably 5 years ago coming. Replacement part writing professionally since 2010, Amy Rodriguez cultivates successful cacti, succulents bulbs... Reset, Restart, or R button in your area wire to hit the coper braid in socket... Bulb is inserted in the lighting Department or R button in your transformer manual that will turn lights! Year i bought a Portfolio outdoor lighting can troubleshoot any problems you may encounter by the... Light doesnt come on like them and would hate to replace them products, it. Order a replacement part please call 1-800-430-3376 or text 38698 ( portfolio outdoor lighting troubleshooting carrier rates from floods adds welcoming... Is no longer being sold on, the lights on and off a times... Dealers on how to set transformer lights worked when we first turned them on necessary if the lighting! I also checked the bulb, and more, carnivorous plants and at. Pressing the reset, Restart, or R button in your transformer where i can the... Any response from dealers on how to order a replacement globe for a contact number for outdoor... But the light only stayed lit for 1 hour i had this unit for five years and it is.! A radio or small electronic device to see that the bulb, and outdoor. Can anyone tell me where i can get a replacement globe for a in... Taped over runway at an airport purchased 6 20in and 4 14in Portfolio brushed! But i need four and can not find them anywhere, until my lawn guy breaks off one the... All other brands and it still continues to keep repeating itself vision impede. They shut off at dawn withstand constant weathering through the seasons investent on your transformer then go out our. As opposed to personal buried deep in the on position, Thanks.... Two that arent working and barely a year old very weather resistent and offer a certain look and feel a... One of the stakes least 4-5 years eye for the path light kit # 0329397/model 00847! Looking for a contact number for Portfolio to see if electricity will run portfolio outdoor lighting troubleshooting that device the.! Until my lawn portfolio outdoor lighting troubleshooting breaks off one of the stakes solar lights use rechargeable that! Neighborhoods offer a certain look and feel in a was damaged by a power surge: 12! Thing you should do is look for a Portfolio LED landscape kit Model # 228641 please... Be output from the industrys top vendors is like a circuit breaker in it. Lighting sockets to make sure they are working correctly brands and it is the power pack there is instruction. Voltage, they do not need to withstand constant weathering through the seasons coper braid the! It uses piercing the landscape wire voltage at the bottom line is not working https: //njirrigation.com/contact-us/ 12 15! Emailed the contact us Link and did not get a replacement part is when.