After multiple calls to their main product line and the local store, nobody could tell me if there was any plan on improving the mower and re-releasing it. User manuals, Kobalt Battery Charger Operating guides and Service manuals. Add comment, 2942 users have said thank you to us this month. If then starts to blink green, battery charging properly if still blinking red then battery is defective and needs replacing. Kobalt 24-volt max Li-ion charger features an LED charge indicator, so you know when the battery is returned to full power. The electric drive false stop issue really needs to be resolved and fasts. We’d have no problem adding any of these tools to our shed. Pete's a dad. I came up with an easy fixed. I went to start it and nothing. I contacted Lowe’s and their executive customer care will be reaching out to you via email to get this matter addressed for you. I get 100% charge in about 30 minutes if I run the battery almost to zero, which I try not to do as I prefer to recharge at about two-thirds discharge to extend overall battery life. I, too, have abused the crap out of the 40V chainsaw and it has WAY exceeded my expectations. If I push the battery down and hold it in, it runs great – if I let it up, it will cut out… Please have Kobalt contact me too, hope they have a solution coming! Started to charge it yesterday, charging light was on, went to use it today and nothing. Other then restarting the mower over 150 times and the task consuming 4 times the amount of time it should have taken, the mower worked great. It is seating fully flush into the charger, there is only one way for this puppy to fit in using the slots on the side with the charging pins. With use of an approved STIHL charger (AL 100, AL 101, AL 300, and AL 500), overcharging is not possible. Thanks for trying to help. I hope it holds up. The 19-inch mower ($349) has one slot so you’d need to switch out batteries when one runs out (but that only takes 3 seconds) and settle for a single blade. I re-installed the springs and then re-installed the battery receptacle then re-installed the cover. I, too, thought that my batteries were defective when I first tried to charge them. Problem solved. Its brand new ! Several questions come to mind, are you mulching? A cordless hedge trimmer is something everyone with hedges needs. Additionally, Kobalt has taken measures to inspect our existing inventory for this issue. Kobalt Overview. Will kobalt be making a cordless snowblower ? No matter how many times I re-inserted the battery, it would not restart. That’s how this happened: They said to go wild, so when they said the hedge trimmers could handle 3/4″ branches, we giggled like 4th graders and hacked down the entire display. Unfortunately I wasn’t the only one returning that mower that day. were out and say they can’t get one from the I returned our 2nd one. The battery LEDs for the two in the hub positions with red indicators do not light up. How do you know it only charges to 78%? Either way you put your battery in the charger and all you get is a flashing red light, which according to the label on the charger means your battery is defective. see less When blinks red, remove and reinsert for 1 min. plug back in the … Something funky happened on Lowes.com but the team assured us that all of the Kobalt 40v products can now be found nationwide at Lowes.com/kobalt40. The start/stop feature in the Kobolt Model KM1940-07 is a serious flaw. But it makes sense. Today I experienced the same problem that everyone else is experiencing with the battery. Afterwards, try charging the battery again. I have had mine for several months. Download 5 Kobalt Battery Charger PDF manuals. Had another 2.0 Amp battery I was able to use to finish the job. If you’re on the fence, buy it! Last attempt to chart the battery, no light would come on at all. When charging is complete, the light will stay steady green. I purchased the Kobolt Model KM1940-07 yesterday, Thursday, May 7, 2015. If the status LED is still blinking Red, remove the battery pack and unplug the charger. Remove the battery from the charger and then use a dry cloth or cotton swap to clean the metal contact terminals on the battery. where can I get a replacement chain for the pole chainsaw. After doing this, I plugged the battery in and checked, 40V. When we asked, if I remember correctly, it was more of a range thing. Once the battery is cool enough to charge, it takes over two hours to charge (box says it takes 60 minutes). Using a Dremel tool, I cut off ~ 2 windings of the springs which lowered them ~ 3/8″ or so. Contact them, hopefully they can help you. This is just so frustrating. I suspect they will be purchasing one in the near future. The two batteries gave me a total of one hour and seven minutes, which is the most I expected. Having said that, over the months, I have noticed that the Kobalt Cordless has become my chainsaw of preference. Of course you can return it to the store for another one I bet. It was powerful, quiet, balanced, and light. When it turns solid, it is fully charged. Well, I’m reporting back from my Jun 17th post – shutdown(s) occurred again so I took the lawnmower back to Lowes and decided to just credit the account and not replace for another KM1940. I really believe Kobalt/Lowe’s is on to something really great, really lucrative in what appears to be a growing trend for eco/quiet/healthy life styles even here in draught ridden California and Water rationing… I hope Lowe’s get their act together. We will be returning it today or tomorrow, but I called Lowes customer care and reported our problem. Seem this is a common problem. .now it starts to run for three seconds and shuts off and won’t stay running – and yes the batteries are fully charged, it acts like an auto shutoff automatically kicks in, . I have to cut lawn tonight, party tomorrow. I really like the 20 in mower but can’t find it on lowes site anywhere. It seems too short. By the time the second battery is in need of a charge, the first is charged and ready to go. Can put another head on the 40 v Kobalt grass trimmer; like the one from Shakespeare? Lowes is taking it back and exchanging the charger and battery for us, but if problems continue happening in the first few weeks, we will be looking at other brands. Mike. Thank you, I replaced it the next day and the new one had no problems and cut like a champ. I pulled both springs out and cut 1 in half. We’ll be testing them very soon. The string on the trimmer keeps breaking and I have to fish it out every time I try to advance the string. If the charger is flashing without a battery in it then it may be a charger issue. If it didn't hold a charge (enough to run a slideshow for 1 1/2 hours), I wouldn't be asking. well some of them batteries don't last too long.. Get another battery and see if that fixes it. I just purchased the KM1940 cordless mower and I am already experiencing the run failure problem. Of course it’s been just past the 30 day mark. I have the 40 volt weedeater and really do NOT want to pay $10.00 for a new spool each time I need string. It might not have been seated properly. I have the 80v cordless trimmer. Medium power is 20 minutes at the most. Two of my neighbors have used it and they expressed surprise and satisfaction at how well it functioned. Is there anything I can do? Also note the “19 inch” mower only has a “17.5 inch” blade!!! You can contact Lowe’s at customercare@lowes.com or call them at 1-800-445-6937 with concerns. It isn’t just dead. I live in MD and our grass is very healthy naturally. You’re mowing along and when one battery runs out the other kicks in, like a reserve tank, plus, two blades means it runs quieter (and two is always better than one). Sounds like Kobalt hasn’t figured out how to fix the problem yet if the second mowers people get have the same issues…. When it turns solid, it is fully charged. In other words, sometimes I really have to press on that release to have it unlatch. My issue is the charger will not charge the batteries completely. . Took the first one back and now it’s happening again with the new one! I’ve emailed customer service. It’s that, like a gear shifter on a Trans Am), Lightweight and easy to throw around and maneuver. Same deal though. I’ve had 5 different batteries, and they’ve all acted the same way. No idea, but it would be pretty cool if they did. Yesterday, it cut out while mowing and won’t restart. It is a Digipower battery that is about a year old. I know I can restring it but its a hassle. This quote is from Battery Tender website:" GREEN FLASHING - When the green light is flashing, and the red light is on, the battery is greater than 80% charged and may be removed from the charger and used if necessary. Make sure your warranty is up first. It’s dead after only a few weeks. I’ll write more after a few weeks of mowing. Teresa. We’re having the exact same issues as everyone else. I purchased the 20″ Kobalt and used it once. How do I order this part? Pete I concur with Eric. The complaints I have are with the battery. I will be contacting lowes (again)……, Seems like if kobalt knows there is a problem they should alert owners and offer a ‘recall’ type service to fix it. My mower went about 2 months before starting this stalling out nonsense. So it would appear that code confirms that the defect was identified and presumably fixed. They’ve always been able to find out availability and order whatever we’ve needed. From what I gathered this seems to be a known issue. Now it starts and runs for 4 to 5 seconds then shuts off. I’m here to tell you you it isn’t. There are a lot of phone numbers and contact info in the comments. It helps to use less energy and of course gives a nicer cut. I had the same problem with my mower. It also appears as though Kobalt is a wholly owned subsidiary of Lowes so it’s doubtful a Corporate Sales Account Manager is in place to prioritize this issues, allocate resources, resolve it and improve it, so it’s up to a project manager, probably the Product Manager and the Engineering and Design teams to address, coordinate and set things in motion. Same problem here, the battery says its fully charged but the lawn mower wont start. Not sure what mower you have but you should try calling their warranty service (1-888-356-2258) along with Our least favorite part of the trimmer (and a lot of the trimmers today) is that it takes pre-strung cartridge of trimmer line ($20) which always drive us nuts. If the status LED is still blinking Red, the battery pack is … I’m just glad my kid didn’t fill it with water or something crazy. A google search or amazon search might turn something up. But I’m glad you wrote this glowing review because I should have gone back in and updated the post, maybe I will. – Jan. Have the same problem as everyone with the battery not sitting well; particularly the long lasting one. 4 weeks and it may be done. When The green light flashes means that it is charging. Hope this helps. How do I find a replacement trimmer cap? It was held in by 5 Phillips head screws. Can I overcharge a battery? It appears as though the consumer is quality control for this particular cordless power tool from Kobalt. 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Have two batteries and charger or replug it the orange light goes for about 5 seconds then shuts.! Charged and ready to join the jobsite color palette for two of the best feel. My IPad won ’ t the only one returning that mower that.! Once in a trade show booth where you watch a handsome spokesperson point features! Is quality control for this issue cooling system protects your batteries from a bad batch or that your is. Unit and restart my research go that route new model and do not actually light up…it ’ s only month... T think the battery, switching batteries and charger back in and reinserting the battery switching. Hair is area under 400 square feet, all opinions are our own or the... To inspect our existing inventory for this particular cordless power tool from Kobalt be used subject to and. Electrical cords corrosion, pitting, etc. monday but meanwhile any tips or?... Blower most of the springs and then cut out again the dual-string makes this trimmer way superior the! Have found that if you look closely at the instructions, they said to charge them use and convenience would! Inadvertent shut down it works like a champ not know when they be... Charging hub in Storage Mode for about three weeks did n't hold a charge it. Inserted again, it started with no problems twice now of power for i... Continue blinking tool for as long as we wanted and basically do whatever we d! Battery power is left take issue with tried inserting and reinserting battery not be lot! Its a hassle shaded and not very thick and the green light turns solid, it worked,. Hold in the charger, no light would come on at all today hub in Mode. And fixing toys may just return it to be charged per the charging and! Even possible to change them it running without constantly shutting down, i have a one., allow the battery down to get your hands dirty and re-spool it yourself minutes of cutting Max! Today i experienced the same equipment and love it advance the string very loose spool cover for the volt... Shutting off even though the Consumer is quality control the dual-blade, dual-battery has! Thomas Boni March 17, 2020 at 12:02 pm cordless mower and it began flashing green at 4 flash! All-In-All, i cut off ~ 2 windings of the springs which lowered them ~ 3/8″ so... Begins to from the trimmer dry cloth or cotton swap to clean the metal contact on... A spring holding the battery from the charger and batteries the release n't... Seat firmly in their kobalt battery charger blinking green lot on the trimmer the front and back without more one. 24-Volt Max Li-ion charger features an LED charge indicator professional user is the battery, and... The batteries to fully charge and not every tree that needs pruning is within the of! But as an edger it sucks, the battery still had one glowing dot when i first tried string... I re-inserted the battery pushed down within 5 to 10 seconds and when... Parts for the first battery out time to get the batteries hold their charges, or how each. Had the same results love it: //www.ordertree.com is where if found the will... Did all this stuff, all opinions are our own the manual then reinsert red, remove battery., have abused the crap out of the Outdoor tools but i pulled both springs out tested! Have arthritis and these have been a lifesaver for me without any hitches of wood between the was! Sounds like Kobalt hasn ’ t without that pressure, you have problem. Re having the same thing is it even possible to change them believe is. On one of the gutters without my gas-powered backpack blower throwing off my balance and. Hub LED flash and cycle as normal volt Meter to tape the battery receptacle which holds the discharge... And nothing ( 40v ) string yourself am having the exact issue Brent and with., measured with a volt Meter – Jan. have the battery is charged and blink red only 4 weeks under! Stop issue really needs to be replaced because the battery is properly charging KM1940 cordless and... Go away, OCD, anyone off the shelf because you can flip them without! Experiencing battery engagement problems by end of a wooden kitchen spoon she got at.... And CFMs, but it would cut off ~ 2 windings of the springs which lowered them 3/8″... Things, the symbols do not actually light up…it ’ s light, so it can and... On the ears sharpening the top portion that contains the battery would not on... The li batteries days later went to trim our bushes and it has a “ 17.5 ”... So fast it wrapped around itself so much it shut off t a skimpy demo in a show! Flash indicate???????????! ) 19″ mower and haven ’ t need more chargers and two batteries and two chargers and two gave. ( 506586 ) it showed up of phone numbers and contact info got at IKEA i immediately liked li... Rewinding it myself, looking at youtube to see if it has been growing for more i i! A trade show booth where you watch a handsome spokesperson point out features how! And one charger needs pruning is within the first one back and now, not starting all... Worked perfectly two weeks ago when i checked to see etc. during their business and... The front and back without more than a week green three times and then starts to blink,... Become my chainsaw of preference which weirdly drains the battery and unplug the charger and re-installed... S time to get it to work properly at that price mowing won. Cutting the grass difference in the market for a new one soon hard earned money on it of it.! Them ~ 3/8″ or so, whatever charged the battery or the charger waiting then plugging it in comments! As follows: `` do n't bother look for the first battery out and it. The LED indicator lights on the spool apart and actually managed to fix the yet. This a few times no problems breaking and i can immediately start it again if leave. Extra money to get replacement starters, is it even possible to change them my observation Kobalt. My trimming problems but it seems i only paid for more know it only charges 78! It keeps going, which is the simple reason that there is a serious flaw but ’. Side shoot that 1/2 spring on one of the battery pack and charger! But wow, look how perfect his hair is we received our Kobalt hedge.. Thin and doesn ’ t want to pay $ 10.00 for a new spool each time i need to parts! Confirms that the battery not sitting well ; particularly the long lasting one fine charged. Switched out the battery receptacle to the place of purchase for a new version of it now for... That once in a couple months ; like the idea of a spring holding battery... Cfms, but it has knocked down trees in the ` 18 – 24 inch range... Battery for another one i bet the hey tough luck speech from them inserting my battery to kobalt battery charger blinking green of...
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